Dreamstreams is for Android TV Box Devices, phones and tablets only.
We do not support Mag boxes, VLC, KODI, M3u lists or any other format.
Dreamstreams will work on many smart TV’s (Sony, L.G,older Samsung etc) but you need to try it yourself to check. We cannot give you support on the installation or operation of the Apk for any smart TV.
Q: What are Android TV Boxes and what can they do?
A: The Android TV box is the common name for the many of the different models of internet TV boxes that have become very popular in the last few years. Like the Amazon fire-stick or Fire TV, Zidoo or Minix range of devices. Any TV box will basically turn your TV into a huge entertainment centre that you can add 1000s of apps to that many smart TVs will not support. Your TV can do everything a smartphone can do plus more and on a bigger screen and is easy to use. They all run on the Android operating system.
Q: Can I try Dreamstreams before I buy it?
A: Yes you can. Free of charge. We offer you a 3 day free trial. Just click here
Q: What is the difference between Dreamstreams and Dreamstreams Plus+?
A: Dreamstreams Plus + is the new version of normal Dreamstreams but includes a 7-day catch up feature on 101 channels and VOD for certain past sports events.
Please note: Dreamstreams Plus + is a completely separate platform from normal Dreamstreams. Existing Dreamstreams customers cannot change or upgrade their current subscriptions to Plus+. You will need to let your current subscription expire before buying a Plus+ subscription.
If you want to try Dreamstreams Plus+, it can be installed on the same device as your normal Dreamstreams account to try it out. Just email us for a tester code.
Q: Why does my debit card keep getting rejected by the your card payments?
A: We are based in the far east and some EU and USA banks might see this foreign transaction as suspicious and may block it at first. You can ask your bank and if they say they are not blocking, you can try to make payment again. Your card will not be billed until you see the ‘Payment Successful’.
Most of the time the payment will be accepted eventually by our card payments so keep trying.
Sometimes our card merchant may be slow and this can cause payments to be rejected also. You can try again later.
Q: Can I use a topup, prepaid or pre loaded debit card to pay for Dreamstreams?
Some Prepaid Mastercard’s that work on our checkout.
These cards will need to be ordered and registered to your home address to pass the AVS (address verification service) when making online payments.
Countries supported: EU etc
Countries supported: UK only
Countries supported: EU/UK
Countries supported: Spain
Countries supported: UK only
If you use another prepaid card for chekout please let us know so we can add it to the list.
Bitcoin payments from debit card or bank.
You can use any bitcoin merchant or wallet to make payment on our checkout but if you are new to bitcoin, we have been recommended some Bitcoin merchants these are easy to setup and make payments from.
Countries supported: Worldwide
Coinbase are one of the biggest bitcoin websites in the world. Once you get setup with an account they are very easy to use.
Countries supported: South Africa and worldwide
We cannot accept payment from South Africa or most African countries. All customers from here need to use the Bitcoin checkout.
Q: What internet speed do I need for Dreamstreams?
A: We recommend that you have an internet speed connection of no less than 5mb for HD Channels.
Q: What is the recommended way to connect my Android TV Box to my router and TV
A: If possible it is always recommended to connect your TV box directly to your internet router with an Ethernet cable (cat5). This will give you the best connection possible without the interference you get from other devices that are on the same network like smartphones and gaming consoles. If you have to use Wi-Fi please make sure that your TV box is not more than 5 meters in distance from your router. It is not recommended to have your TV box in another room from your router connected over your Wi-Fi.
If you must have your TV box in another room, you may want to consider buying product called a network range adaptor. These devices connect your router to any internet based device with Ethernet cable and they use your buildings internal wiring as a network connection without the need for running wires through you building. A good brand is www.tp-link.com but there are lots of other makes.
AV600 Powerline Starter Kit TL-PA4010 KIT $35 on Amazon or eBay
You do not need the more expensive Wi-Fi version.
Q: What Android TV box can I install Dreamstreams on?
A: You can install the Dreamstreams software on any of the many Android TV boxes on the market: Zidoo, Amazon fire-stick or Fire TV, MXQ, M8, Minix Neo, T8 etc etc. If the box is running the Android operating system, Dreamstreams will work.
We recommend that if you are buying an Android TV box to install Dreamstreams, you get one of the higher quality models with more RAM.
Top of the range boxes that will last for a long time.
Zidoo X9 $100
Zidoo X9S $150
Minix neo u9-h $130
Nvidia shield gaming console $250
Mid-level boxes from $30
MXQ PRO S905 Smart TV BOX $40
Although it can work on a lot of Smart TV we do not support Dreamstreams on any Android television (Samsung, Sony etc.)
Q: Can I watch Dreamstreams on more than one box?
A: No. Once you have activated your Dreamstreams account with your subscription code, we will log your subscription number and attach it to that boxes account. That code will no longer work except on that box.
Q: Can I change my subscription to another box.
A: Yes, you can do this once. If you have a faulty box and need to change your subscription to a new box or you have bought a new box, you will need to get in touch with us and give us your accounts user ID from settings and your subscription code number. Follow the info on this page to find you user ID.
If you do not have your old code, include your name and email that you bought the code with and we will find it.
Q: What info do we need from you to have Dreamstreams?
A: Only an email address and your subscription code for any support issues.
Please keep your current code for any support you may need.
Q: Can I try Dreamstreams before I buy it?
A: Of course you can. Free of charge. We offer you a 3 day free trial. Just click here
Q: How do I activate the XXX Adult only section?
A: For parental controls the adult XXX section is hidden from view. To activate you need to enter 9012 then enter into the code section in the Dreasmtreams account section where you enter your codes. This will show the XXX section in the main channel list. You then again enter 9012 then enter to watch. You will need to do this each time you log back into the app.
Dreamstreams is an easy to use system, but there a few things can affect its operation.
Please note: After you have installed Dreamstreams and entered your subscription, please do not uninstall and re-install the Dreamstreams APK or wipe your box. This may cause your box to change the Dreamstreams software ID settings and you will not be able to log back in.
So please do not wipe or reset your box once activated. Please consult us beofe you do this.
Dreamstreams codes only work one time on any device. You cannot re-install the software and then re-enter your code. This will not work. After its activation, your code is for reference only.
If you need to change your account to another device, you need to contact us.
For the best connection for your box, try to connect it directly into your router with an Ethernet (cat5) cable. This will always give you the fastest connection.
Q: Do I need to use a VPN with Dreamstreams?
A: We do not recommend using a VPN as it can slow your connection down. If you prefer to use one, make sure its a fast paid for VPN service that can support live streaming. Don‘t use a free VPN. If you are having issues turn off the VPN and check agian.
Q: My app seems to have frozen or kicks me out
A: You can reset the app from your boxes setting. From your box go to:
Settings/Apps/Dreamstreams. Press clear Cache and force stop. Reboot the app. This should fix any issues.
Do not press Clear Data as this can wipe the App,
Q: I am getting error when i enter my code ‘Wrong active code. please contact dealer’
A: This error is because you are trying to enter a code into the wrong Dreamstreams App. Standard Dreamstreams codes end in ‘e’ and will only work on standard Dreamstreams app (see ver_stb). Dreamstreams plus+ codes end in ‘ec’ and will only work on Dreamstreams plus+ app (ver_stb+).
Q: What can I do if I get some freezing or buffering?
A: Dreamstreams is a very stable platform and should run without many issues. The app is setup by default, but there are a few changes you can try out if you find that you are having issues with freezing.
Option one: Clear the apk cache. You find this in the account settings in MISC at the bottom. Press ‘Clear Cache’ and this will rebuild the apk. See if this helps.
Option two: Try a different decoder setting.
(This option is most likely to work on the newer Amazon firesticks)
In the Account ‘MISC’ settings you will see Decoding mode. The app is set to ‘Hardware decoder’ by default but you can change this to either ‘VLC decoder’ or ‘Software decoder’ to see if this fixes any freezing. This might work on some boxes with different chipsets. If this causes yout main channels to freeze, change it back to the default setting of ‘Hardware decoder’.
Q: Dreamstreams will not load or login. Stuck on ‘logging in’.
A: If running KODI on your box, please make sure you have it turned off. KODI uses lots of your boxes memory and we have had feedback that running Kodi can stop dreamstreams logging on so please make sure it’s off before starting Dreamstreams.
If this does not fix the stuck login in issue, you can clear the cache in the Dreamstreams software from the MISC Settings and this will reset and re-install it and this should fix it. You will not have to re-enter your code as the server will remember it when you entered it on registration.
Q: When logging in, you get ‘Network unavailable’ error?
A: Please check your internet connection if you get this error code as it is not connected to your internet connection.
Q: I have changed my Android box and need to reinstall Dreamstreams on my new box.
A: Please take a note of your new user ID from the account section in Dreamstreams and email this to us with your subscription code and we will attach your existing code to your new user ID or goto https://www.dreamstreams.net/transfer where you can find more info.
Please note that this transfer is normally done within 24 hours. We will not contact to tell you had been transfered. The account will just work.
If you find any other issues that affect its operation, please let us know and we will update this FAQ.