****Please note****We cannot accept Visa card payments on the checkout temporarily. We can only accept Mastercard and Bitcoin payments for now. We hope to have this fixed asap and will send an email to all customers once fixed****Please note****

*****************Please note*******************

Please note: We temporarily cannot accept Visa card payments on the checkout. We hope to have this fixed asap and will send an email to all customers once ready.

We can accept Mastercard and Bitcoin payments only. If you do not have a bitcoin account/wallet and are new to bitcoin payments, we recommend that you open an account with https://localbitcoins.com.  This is a highly trusted bitcoin selling/buying platform that lets you buy and sell bitcoin in any payment method. These include, cash, PayPal, bank transfer, iTunes vouchers etc. You get your own bitcoin wallet with the account and you can buy and send/spend bitcoin payments from there. Localbitcoins.com is very secure and once you familiarise yourself with how it operates is very easy to use.  Its recommend that you do not use bitcoins for 1-month codes. Go with a longer subscription.

If you need any help with this site, please let us know.

*****************Please note*******************

 

Dreamstreams is for Android TV Box Devices, phones and tablets only.

Dreamstreams will work on a lot of smart TV’s (Sony, L.G, older Samsung etc) but you need to try it yourself to see as we cannot give you support on the installation or operation of the Apk for these TV.s.

We do not support Mag boxes, VLC, KODI, m3u playlists or any other format.

Q: What are Android TV Boxes and what can they do?

A: An Android TV box is the common name for the many different makes of internet TV boxes that have become very popular in the last few years, like the Amazon fire-stick or Fire TV. Any TV box will basically turn your TV into a huge Smartphone. This means your TV can do everything a smartphone can do plus more and on a bigger screen and is easy to use. They all run on the Android operating system.

Q: Can I try Dreamstreams before I buy it?

A: Yes you can. Free of charge. We offer you a 3 day free trial. Just click here

Q: What is the difference between Dreamstreams and Dreamstreams Plus+?

A: Dreamstreams Plus + is the new version of normal Dreamstreams but includes a 7-day catch up feature on 101 channels and VOD for certain past sports events.

Please note: Dreamstreams Plus + is a completely separate platform from normal Dreamstreams. Existing Dreamstreams customers cannot change or upgrade their current subscriptions to Plus+. You will need to let your current subscription expire before buying a Plus+ subscription.  

If you want to try Dreamstreams Plus+, it can be installed on the same device as your normal Dreamstreams account to try it out. Just email us for a tester code.

Q: Why does my debit card keep getting rejected by the your card payments?

A: We are based in the far east and some EU and USA banks might see this foreign transaction as suspicious and may block it at first. You can ask your bank and if they say they are not blocking, you can try to make payment again. Your card will not be billed until you see the ‘Payment Successful’.

Most of the time the payment will be accepted eventually by our card payments so keep trying.

Sometimes our card merchant may be slow and this can cause payments to be rejected also. You can try again later.

Q: Can I use a topup, prepaid or pre loaded debit card to pay for Dreamstreams?

A: Most preloaded debit cards do not work on our checkout.Two cards that do work that we know of are the https://www.neteller.com prepaid Mastercard which can be used from a list of countries listed here.

This is an actual plastic card that costs $10 and is sent to your address and you it top-up online to use.

Another prepaid card that works from the UK only is the Pockit prepaid debit card which costs $1 https://www.pockit.com/. this card works the same as the Neteller card and is sent to your address and you it top-up online to use.

If you know of any other prepaid cards that work please let us know.

 

We cannot accept payment from South Africa or most African countries. All customers from here need to use the Bitcoin checkout.

Q: What internet speed do I need for Dreamstreams?

A: We recommend that you have an internet speed connection of no less than 5mb for HD Channels.

Q: What is the recommended way to connect my Android TV Box to my router and TV

A: If possible it is always recommended to connect your TV box directly to your internet router with an Ethernet cable (cat5). This will give you the best connection possible without the interference you get from other devices that are on the same network like smartphones and gaming consoles. If you have to use Wi-Fi please make sure that your TV box is not more than 5 meters in distance from your router. It is not recommended to have your TV box in another room from your router connected over your Wi-Fi.

If you must have your TV box in another room, you may want to consider buying product called a network range adaptor. These devices connect your router to any internet based device with Ethernet cable and they use your buildings internal wiring as a network connection without the need for running wires through you building. A good brand is www.tp-link.com but there are lots of other makes.

AV600 Powerline Starter Kit TL-PA4010 KIT $35 on Amazon or eBay

You do not need the more expensive Wi-Fi version.

http://www.tp-link.com/us/home-networking/network-extenders/powerline

Q: What Android TV box can I install Dreamstreams on?

A: You can install the Dreamstreams software on any of the many Android TV boxes on the market: Zidoo, Amazon fire-stick or Fire TV, MXQ, M8, Minix Neo, T8 etc etc. If the box is running the Android operating system, Dreamstreams will work.

We recommend that if you are buying an Android TV box to install Dreamstreams, you get one of the higher quality models with more RAM.

Top of the range boxes that will last for a long time.

https://www.zidoo.tv/Product/allProduct.html

Zidoo X9 $100

Zidoo X9S $150

http://minix.com.hk/en/products/neo-u9-h

Minix neo u9-h $130

Nvidia shield gaming console $250

Mid-level boxes from $30

MXQ PRO S905 Smart TV BOX $40

 eBay link for MX

Although it can work on a lot of Smart TV we do not support Dreamstreams on any Android television (Samsung, Sony etc.)

Q: Can I watch Dreamstreams on more than one box?

A: No. Once you have activated your Dreamstreams account with your subscription code, we will log your subscription number and attach it to that boxes account. That code will no longer work except on that box.

Q: Can I change my subscription to another box.

 A: Yes, you can do this once. If you have a faulty box and need to change your subscription to a new box or you have bought a new box, you will need to get in touch with us and give us your accounts user ID from settings and your subscription code number. Follow the info on this page to find you user ID.

www.dreamstreams.net/transfer

If you do not have your old code, include your name and email that you bought the code with and we will find it.

Q: What info do we need from you to have Dreamstreams?

A: Only an email address and your subscription code for any support issues.

Please keep your current code for any support you may need.

Q: Can I try Dreamstreams before I buy it?

A: Of course you can. Free of charge. We offer you a 3 day free trial. Just click here

Q: How do I activate the XXX Adult only section?

A: For parental controls the adult XXX section is hidden from view. To activate you need to enter 9012 then enter into the code section in the Dreasmtreams account section where you enter your codes. This will show the XXX section in the main channel list. You then again enter 9012 then enter to watch. You will need to do this each time you log back into the app.

Technical help:

Dreamstreams is an easy to use system, but there a few things can affect its operation.

Please note: After you have installed Dreamstreams and entered your subscription, please do not uninstall and re-install the Dreamstreams APK or wipe your box. This may cause your box to change the Dreamstreams software ID settings and you will not be able to log back in.

So please do not wipe or reset your box once activated.

Dreamstreams codes only work one time. You cannot re-install the software and then re-enter your code. This will not work. After its activation, your code is for reference only.

For the best connection for your box, try to connect it directly into your router with an Ethernet (cat5) cable. This will always give you the fastest connection.

Q: Do I need to use a VPN with Dreamstreams?

A: We do not recommend using a VPN as it can slow your connection down. If you prefer to use one, make sure its a fast paid for VPN service that can support live streaming. Don‘t use a free VPN. If you are having issues turn off the VPN and check agian. 

Q: My app seems to have frozen or kicks me out

A: You can reset the app from your boxes setting. From your box go to:

Settings/Apps/Dreamstreams. Press clear Cache and force stop. Reboot the app. This should fix any issues.

Do not press Clear Data as this can wipe the App,

Q: What can I do if I get some freezing or buffering?

A: Dreamstreams is a very stable platform and should run without many issues. The app is setup by default, but there are a few changes you can try out if you find that you are having issues with freezing.

Option one: Clear the apk cache. You find this in the account settings in MISC at the bottom. Press ‘Clear Cache’ and this will rebuild the apk. See if this helps.

Option two: Try a different decoder setting. 

(This option is most likely to work on the newer Amazon firesticks) 

In the Account ‘MISC’ settings you will see Decoding mode. The app is set to ‘Hardware decoder’ by default but you can change this to either ‘VLC decoder’ or ‘Software decoder’ to see if this fixes any freezing. This might work on some boxes with different chipsets. If this causes yout main channels to freeze, change it back to the default setting of ‘Hardware decoder’. 

Q: Dreamstreams will not load or login. Stuck on ‘logging in’.

A: If running KODI on your box, please make sure you have it turned off. KODI uses lots of your boxes memory and we have had feedback that running Kodi can stop dreamstreams logging on so please make sure it’s off before starting Dreamstreams.

If this does not fix the stuck login in issue, you can clear the cache in the Dreamstreams software from the MISC Settings and this will reset and re-install it and this should fix it. You will not have to re-enter your code as the server will remember it when you entered it on registration.

Q: When logging in, you get ‘Network unavailable’ error?

A: Please check your internet connection if you get this error code as it is not connected to your internet connection.

Q: I have changed my Android box and need to reinstall Dreamstreams on my new box.

A: Please take a note of your new user ID from the account section in Dreamstreams and email this to us with your subscription code and we will attach your existing code to your new user ID or goto https://www.dreamstreams.net/transfer where you can find more info.

Please note that this transfer normally done within 24 hours.

If you find any other issues that affect its operation, please let us know and we will update this FAQ.

info@dreamstreams.net

 

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